About us

Our Company

  • Started in 2006 by Bob Duncan, DES started by offering to consolidate elevator and escalator maintenance contracts for hospital clients. The hospital chains found that not only were the savings significant, but the consolidated agreements gave them much greater leverage in dealing with the elevatior companies. In addition, the fact that all locations were operating under the same terms, conditons and scope of work led to a much more stable maintenance envoirnment.
  • In 2007, the firm began work with the owner of a large chain of hotels. In addition to performing a consolidation of their maintenance agreements, resulting in significant savings in their maintenance costs, we began to monitor their costs for work outside the scope of the maintenance agreement. The results are that we generally more than pay for our services, with this phase of our work.
  • In 2010, we began working with another large hotel client and currently have over 1/2 dozen modernization projects underway. We performed a maintenance consolidation and are in the process of transitioning their individual maintenance agreements to the new master agreements.
  • In 2012, we will move the headquarters of our business from Louisville, KY to Nashville, TN and Chip Duncan will take over as CEO. Chip will be bringing with him several clietnts with whom he has worked for many years. Our business is poised for growth with services tailored to our clients needs. Talk to us and see how we can help your firm become more successful!
All services are performed either by Duncan Elevator Solutions LLC, a Tennessee limited liability company owned and operated by Chip Duncan or by Duncan Elevator Solutions LLC, a Kentucky limited liability company owned and operated by Bob Duncan.  In some cases services will be performed jointly by both companies.

Our Staff
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NameTitleYears in IndustryPhone Number
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NameTitleYears in IndustryPhone Number
Robert B. "Chip" Duncan CEO and President 25 919-215-1683 
Robert G. "Bob" Duncan Vice President 50 502-593-4732 
G. Scott Duncan CTO 20 630-408-8246 
David C. Fannin Independent Chief Legal Counsel 35 561-638-1250 
Maggie Duncan Manager - Accounting 502-749-9170 
Showing 5 items